Computer Forensics
Computer Forensics HardwareComputer Forensics SoftwareComputer Forensics TrainingComputer Forensics ServicesPurchase Forensic Computer ProductsTechnical SupportCompany Information

SIGN UP ON THE DI MAILING LIST

DIGITAL INTELLIGENCE

17165 W. Glendale Drive
New Berlin, WI 53151
866-DIGINTEL (866-344-4683)
Outside the US: 262-782-3332

Site Contents Copyright © 2008
www.DigitalIntelligence.com

4 FORENSIC SPECIALISTS ONLINE

Technical Support

Digital Intelligence is the only forensic solutions provider that designs and builds both software and hardware solutions using in-house expertise. Support services are provided for the lifetime of the product by professional staff who are expert in all aspects of computer forensic aquisition and examination. Their backgrounds include computer forensic laboratory experience and training, system software development and experience in network administration. They maintain industry recognized, professional certifications including Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Product Specialist (MCPS), Certified Novell Engineer (CNE) and Certified Novell Administrator (CNA).

Technical Support / RMA

If you require Technical Support, or Return Merchandise Authorization (RMA), please complete our Technical Support Form.

ZIF Hard Drive Enclosure

Click Here for Instructions on Installing a ZIF Hard Drive into the 1.8" Digital Intelligence HD Enclosure.

Latest Software Versions

Registered Users should make sure they are using the latest versions of our software products. These programs will not function without the required personalized registration files. Documentation is also available for each product on the respective product's page.

Drivespy
Download DRIVESPY v1.71
Download DRIVESPY Help File (Required for v1.50+)
Download DRIVESPY Documentation for Additional Information (PDF)

File Type and File Group Information for DRIVESPY.INI (Updated 05/21/00)

Image
Download IMAGE v1.30
Download IMAGE Documentation for Additional Information (PDF)

PDWipe
Download PDWIPE v3.50
Download PDWIPE Documentation for Additional Information (PDF)

PDBLite
Download PDB LITE Documentation for Additional Information (PDF)

PDBlock
Download PDBLOCK Documentation for Additional Information (PDF)

Part
Download PART Documentation for Additional Information (PDF)

UltraBlock and FireFly
IMPORTANT NOTICE FOR WINDOWS XP SP2 USERS - October 12, 2004
Microsoft's SP2 update for Windows XP includes 1394/FireWire drivers which incorrectly handle 1394B/FireWire800 devices such as the Digital Intelligence line of forensic bridges. Users who install Windows XP SP2 may notice a severe reduction in data transfer performance when using 1394/FireWire to connect our bridges to the host computer. Please apply the latest firmware (available below) to address problems created by Microsoft's release of SP2 (Service Pack 2) for Windows XP.

Latest UltraBay, UltraBlock and FireFly Firmware
Firmware Version Information
Frequently Asked Questions

REQUIRED FILES
The Firmware Update requires that you have the MFC runtime files MFC71.DLL and MSVCR71.DLL installed. If these files are not present you will get the message "MFC71.dll cannot be found". If you receive this message you can simply download and unzip the below archive to your Windows\System32 directory.

Download MFC DLLs

Disk Monitor
Disk Monitor tracks the physical storage devices currently attached to your computer, giving you the ability to display a range of technical information about each storage device.

Download Disk Monitor

Digital Intelligence Manuals Available Online

Right click and select "Save Target As..." to save these PDF manuals to your hard drive.

Validation Documents and White Papers for Digital Intelligence Products

NIJ REPORTS

  • UltraBlock SATA (FireWire Interface)
  • UltraBlock SATA (USB Interface)
  • FireFly 800 IDE
  • PDBlock v1.02 (PDB_LITE)
  • PDBlock v2.10
  • Digital Evidence in the Courtroom: A Guide for Law Enforcement and Prosecutors
    This guide, released by NIJ, was prepared by the Technical Working Group for Digital Evidence in the Courtroom (TWGDEC). Chris Stippich, the President of Digital Intelligence, is among these TWGDEC members. The information contained in this report will enable more of the Nation's law enforcement personnel and prosecutors to work effectively with digital evidence, maximizing its reliability to the benefit of criminal case prosecutions.
  • Investigations Involving the Internet and Computer Networks
    This NIJ Special Report is intended as a resource for individuals responsible for investigations involving the use of the Internet and other computer networks. Any crime could involve devices that communicate through the Internet or through a network. Criminals may use the Internet for numerous reasons, including trading/sharing information (e.g., documents, photographs), concealing their identity, and gathering information on victims. The report is among a series of guides on investigating electronic crime. The Planning Panel for this report includes Chris Stippich and Raemarie Schmidt, the Vice President of Digital Intelligence.
  • Forensic Examination of Digital Evidence: A Guide for Law Enforcement
    This guide is intended for use by members of the law enforcement community who are responsible for the examination of digital evidence. The guide, published as an NIJ Special Report, is the second in a series of guides on investigating electronic crime. It deals with common situations encountered during the processing and handling of digital evidence and can be used to help agencies develop their own policies and procedures. The Planning Panel for this report includes Chris Stippich, Raemarie Schmidt and Doug Elrick, Senior Forensic Specialist for Digital Intelligence.
  • Electronic Crime Scene Investigation: A Guide for First Responders, Second Edition
    This guide is intended to assist State and local law enforcement and other first responders who may be responsible for preserving an electronic crime scene and for recognizing, collecting, and safeguarding digital evidence. It is not all inclusive but addresses situations encountered with electronic crime scenes and digital evidence. All crime scenes are unique and the judgment of the first responder, agency protocols, and prevailing technology should all be considered when implementing the information in this guide.

MARSHALL UNIVERSITY REPORTS